Beware of Phone Scam Targeting Utility Customers

With the cold/frigid weather across the country, I’m sure the scammers are after consumers in all states.

Here is info for Oregon…..

Beware of Phone Scam Targeting Utility Customers
 
Attorney General Ellen Rosenblum

The Oregon Department of Justice has learned about a phone scam targeting Oregon utility customers. Criminals posing as utility customer service agents are trying to get money and steal personal information by representing that customers’ accounts are overdue and require immediate payment through unusual means.

The thieves are using sophisticated technology that makes it appear to Caller ID systems that the call is coming from the utility when it is not. If you receive a questionable call, hang up and contact your utility directly at their published toll-free phone number, not through the number provided by the scammers.

Pacific Power, Eugene Water & Electric Board, and Portland General Electric have confirmed the calls are fraudulent. (See Pacific Power’s statement online at http://tinyurl.com/m3ny3dp, Eugene Water & Electric Board’s statement online at http://tinyurl.com/maxn5xu, and Portland General Electric’s statement online at http://tinyurl.com/lyv8xefOther utilities’ customers may be impacted as the scam continues.

If you lost money to this scam, contact the Oregon Department of Justice online at www.oregonconsumer.gov or call 1-877-877-9392.

Lynn Dorman, Ph.D.

About the Author

Lynn Dorman, Ph.D.

Me? I have a Ph.D. in Psychology and a law degree [J.D.] but I am happier writing, creating courses, playing with images and words on tees and mugs, etc.

  • mary says:

    I found tons of similar complaints lodged at Callercenter.com so I’m reminding everyone to remain vigilant. Anyone can get a scam call anytime and it’s important that when we get that, we are calm and rational. Watch out for red flags and if the call is suspicious, hang up.

  • mary says:

    Found tons of similar complaints lodged at Callercenter.com so I’m reminding everyone to remain vigilant. Anyone can get a scam call anytime and it’s important that when we get that, we are calm and rational. Watch out for red flags and if the call is suspicious, hang up.

    • Lynn Dorman says:

      Thank you for your comment Mary. I rarely answer my phone unless the caller is in my contacts or I am expecting a call. But I know too many people who answer every call 🙁 and unfortunately the scammers must get a lot of people to give them money as they keep on going….with newer scams by the year and by the season.

      Lynn

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